SHANGHAI, ATLANTA, SYDNEY - 3 December, 2009 - CDC Software Corporation, a global provider of enterprise software applications, today announced the availability of Pivotal Handheld, its mobile Pivotal CRM (customer relationship management) solution, that now supports the Windows Mobile Platform.
The Pivotal Handheld solution, which is already available on BlackBerry devices, is now also being offered for Windows Mobile users. CDC Software developed the Windows Mobile Pivotal Handheld solution using mobiScaler technology from its partner, Vaultus Mobile Technologies.
Pivotal Handheld helps to maximise sales productivity and effectiveness by providing mobile sales personnel with access to the information they need, whenever and wherever they need it. Customer accounts can be accessed by sales professionals in the field at any time, allowing mobile users to take advantage of time between customer meetings to update data while the details are still current, instead of having to spend extra time at the end of their day.
“CDC Software was seeing increased demand from customers, particularly in the financial services industry, to access Pivotal CRM on a Windows Mobile device,” said Jason Rushforth, senior vice president of North American CRM sales, worldwide marketing, and strategic alliances at CDC Software. “With Pivotal Handheld, managers can access up-to-date metrics on every deal, enabling them to grant approvals promptly, push deals forward at every stage, and help close business sooner, while seamlessly managing their mobile sales personnel, without resorting to time-consuming phone calls. Through the innovative middleware technology of Vaultus, Pivotal Handheld can also easily and cost-effectively scale to support multiple operating systems that satisfy a distributed user base.”
About Pivotal CRM
CDC Software’s Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically—to model, enhance, and streamline their unique sales, marketing, and customer service processes, not dictate them. Built with the user experience in mind, Pivotal CRM offers unparalleled flexibility and customisability, enabling companies to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, reducing the learning curve and increasing the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint right within the CRM system and integrates closely with the Microsoft Office suite, bringing data to the user when and where they need it, for optimal efficiency. To learn more, visit www.CDCsoftware.com/PivotalCRM.